Responsible Gaming at l111
We are committed to providing a safe, fair, and enjoyable environment for all players in Bangladesh. Gaming should always be fun — never a burden.
Our Commitment to Responsible Gaming
At l111, we believe that gaming is a form of entertainment. Our platform is designed for adults aged 21 and above in Bangladesh who choose to play responsibly. We take every measure to ensure that our players have full control over their gaming activity at all times.
Gambling involves real money and real risk. While the vast majority of our players enjoy cricket betting, slots, and live casino games purely for fun, we recognise that for a small number of individuals, gambling can become problematic. l111 is fully committed to offering practical tools and clear guidance to support responsible play for every member of our community.
If you feel that gambling is no longer fun and is affecting your daily life, relationships, or finances, please reach out to our support team immediately. Help is available. You are not alone.
Responsible Gaming Tools
Temporarily or permanently block access to your l111 account to take a break from gambling.
Set a cooling-off period of 24 hours, 7 days, or 30 days to pause your gaming activity.
Control your spending by setting daily, weekly, or monthly deposit limits on your account.
Define the maximum amount you are comfortable losing within any given period to stay in control.
Receive periodic pop-up reminders showing how long you have been playing in your current session.
Contact our dedicated support team at any time if you need guidance or want to activate a responsible gaming tool.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or experience. The first step toward getting help is recognising the warning signs. If any of the following apply to you or someone you know, it may be time to seek support:
- Spending more money or time gambling than you originally intended
- Trying to win back money that you have already lost (chasing losses)
- Gambling with money needed for essential expenses such as rent, food, or utilities
- Neglecting family, work, or social responsibilities because of gambling
- Feeling anxious, irritable, or restless when not gambling
These signs do not mean you are a bad person — they mean you may need a helping hand. l111's support team is available to assist you without judgement. Reaching out early makes a real difference.
Self-Assessment and Player Wellbeing
We encourage every l111 player to periodically assess their own gambling habits. Ask yourself honestly: Is gambling still fun? Am I playing within my means? Do I stop when I plan to? If the answers concern you, please use one of our responsible gaming tools or contact our support team directly.
Protecting Underage Players
l111 strictly prohibits anyone under the age of 21 from registering or placing bets on our platform. We conduct age verification checks and reserve the right to request official identification documents at any time. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you suspect that a minor is using your account, please contact our support team immediately so we can take appropriate action.
Frequently Asked Questions
How do I set a deposit limit on my l111 account?
Log in to your l111 account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
How does self-exclusion work at l111?
Self-exclusion allows you to block access to your l111 account for a chosen period — from 30 days up to permanent exclusion. During this period you will not be able to log in, deposit, or place bets. To activate self-exclusion, contact our support team or access the Responsible Gaming settings in your account.
What is the minimum age to play at l111?
The minimum age to register and play at l111 is 21 years. This applies to all players in Bangladesh. We verify age at registration and may request official identification documents at any time. Accounts found to be held by underage players will be immediately closed.
Can I take a short break without permanently closing my account?
Yes. l111 offers a Time-Out feature that lets you pause your account for 24 hours, 7 days, or 30 days. During the time-out your account is locked but not closed. Once the period expires your account is automatically reactivated. You can request a time-out through account settings or by contacting our support team.
Get Help and Support
If you are concerned about your gambling habits or those of someone you know, please do not hesitate to reach out. l111's support team is available around the clock to help you activate responsible gaming tools, discuss your options, or simply listen. We treat every enquiry with complete confidentiality and respect.
Contact l111 Support
Email us at [email protected]
Remember: gambling should be an enjoyable activity. Set your limits, play within your means, and take regular breaks. l111 is here to ensure that every player in Bangladesh has a safe and positive experience on our platform.
Explore l111 Responsibly
Ready to enjoy our platform safely? Browse our games, read our FAQ, or explore cricket betting and slots — always within your limits.